Managing (diverse) human resources: a research note on cultural sustainable organizations

Abstract

This paper was aimed to explore the employees' perception of the organizational cultural diversity management practices. To this purpose, the organizational context chosen was that of an Italian branch of a multinational health care company, constantly engaged in managing a culturally composite workforce. To investigate how employees have perceived the initiatives brought about by the company to support diversity management and integrate their foreign newcomer colleagues, a focus group was conducted. Participants were a group of 8 workers belonging to different cultures of origin and employed in the branch at the time of data collection. Discursive data were audio-taped, transcribed and analyzed adopting both computer aided content analysis and discourse analysis. Results were discussed in light with the positive implications of diversity management interventions with reference to learning sustainability.